Refund policy

Return Policy

Even though we are sure you will be delighted with your purchase, we understand that sometimes accidents happen. We try to make this process as easy as possible for you. Please note these terms do not affect your statutory rights. 

Faulty Or Damaged Goods

We take great pride in the quality of our fine art photo prints and each one is inspected ensuring the highest quality standards. In the case should you receive a print which is faulty or damaged please send an email along with photos to contact@mariotarantino.com

If an item arrives and the packaging or the item itself is clearly & significantly damaged, please take a photo showing the damage, refuse to accept the delivery and contact me immediately.

If you notice that your purchase is damaged after it has been delivered to you, please contact us within 3 days of receipt of your print on contact@mariotarantino.com & we will be happy to be of assistance.

All prints should exactly match the image portrayed on the website. However the colour of your print may differ from the colour reproduction of any given computer screen as all computer screens are calibrated differently. Computers are also lit from behind, which can affect the level of brightness of an image. If you are not satisfied with your print due to any misrepresentation of appearance, please contact us at contact@mariotarantino.com so we can investigate further.

Cancellations and Changes

We manufacture to order, unfortunately we are not able to cancel or make changes (including print selection and size) once you have placed your order. Up and until your order has been dispatched, we can update your email & shipping address if required. We endeavour to send out orders as quickly as possible so should an address change request be made it needs to be done within 3 days of order confirmation.

Change Of Mind

We print to order for all purchases and all artworks are part of limited editions therefore are not able to offer a refund or exchange for a change of mind or incorrect size choice. The purchase of photography as produced and shipped is final sale.

We strongly recommend taking your time to select the perfect print for your space - or feel free to get in touch & ask for advice if you would like a second opinion. Similarly, please ensure you measure up carefully. A great way is to cut a sheet of paper to the exact size of print that you're considering and temporarily stick to it to the wall. This will give you a very good visual reference of how the print will look in your space.

Non-Returnable Items

The purchase of photography as produced and shipped is final sale.